Single User - How to back up your database

As a single user your database will be stored locally on your machine in a folder of your choice.

ProcessMaster strongly recommends that at the very least a daily backup is taken to avoid data loss in the event of any issues.

 

Your ProcessMaster database is made up of 4 files, ProcessMaster.fmp12, PMData.fmp12, PMCustomerTemplates.fmp12 and PMAttachments.fmp12. Steps to backup your ProcessMaster system:

- Ensure ProcessMaster is closed.
- Highlight the folder your ProcessMaster database files are located in.
- Right - click and 'Compress' (MAC), 'Send To > Compressed File' (WIN).
- Your machine will create a .zip folder which acts as your backup.
- Saving a copy of this .zip file to a USB, CD, DVD or external HD is recommended.

 

To restore from a backup:

- Delete the folder with the corrupt database files
- Double click the .zip backup folder
- Use the unzipped folder which should have ProcessMaster.fmp12, PMData.fmp12, PMCustomerTemplates.fmp12 and PMAttachments.fmp12 files present